Recent Water Damage Posts

Heavy Rains and Water Damage

12/26/2019 (Permalink)

Pooling water over the septic area after heavy rains Ground water over septic area after heavy rain

Winters in the South consist mostly of rain instead of snow. Sometimes rain can set in for days and this can impact your septic system. It is common to have septic back up after or during heavy rains making it impossible for water to flow out of your septic system. When the water has nowhere to go it will eventually back up into drains and toilets in your home that can cause water damage. Signs of stress to your septic system would be surface water is showing ponds of water in the drain area, drains inside your home are not draining as quickly as they should be, toilets are flushing slowly or making sounds. You can relieve pressure on the system by using less water and reduce water going down the drains until the drain field dries out. If you experience water damage in our home, you and trust the experienced team at SERVPRO of Newberry and Laurens Counties to make it “Like it never even happened.”

Washing Machine Water Damage

12/18/2019 (Permalink)

Home washing machine flooding after a faulty water line Washing machine water damage!

How often do you check the water line to your washing machine? If you are like most people hardly ever until you walk in the utility room and water has covered your clean flooring.  Weather you have had a small leak over time or a complete overload of water damage, your washing machine can cause some major damage if not checked often.  Small leaks can cause mold to gown in places you cannot see. Water supply lines that are faulty will open your eyes quick!  Most washing machines are installed with a rubber supply hose connected to hot and cold faucets behind the unit. Over time, these hoses can deteriorate and cause leaks.  Inspect hoses monthly and replace if you see any signs of deterioration. Never start your washing machine if you are planning on leaving your home. If you experience water damage call SERVPRO – We are there for you!

Preparing your Pipes for Winter

11/19/2019 (Permalink)

Homeowner installing insulation on pipes to avoid freezing Prepare your pipes from freezing this winter.

Prepare your Pipes for Winter

Winter is slowly approaching and below freezing temperatures have already begun. It’s important to make sure your pipes are ready. Now is the time to implement procedures that stop pipes from freezing, which can lead to burst pipes and major water damage or flooding within your home.

  • Have your plumbing inspected for any leaks or damage. During winter months the water in your pipes gets colder and is more prone to freezing which places more pressure on your pipes. Having your plumbing inspected prior to insulating your pipes.
  • Get your water heater checked – in the middle of winter is not the time you want your water heater to go on the fritz. Your plumber can check to assure your water heater is running efficiently. Its also a good idea to insulant your water heater along with your pipes to prevent any additional heat loss which will also help you conserve energy.
  • Adding pipe insulation is the best way to protect your plumbing during winter. Pipe insulation can prevent pipes from freezing and conserve heat loss. Pipes that run through any unheated area of your home should be covered with insulation.

Following these few precautions can cause you from a potential disaster – But you can trust knowing SERVPRO of Newberry and Laurens Counties is here if you need us!

Water Heater Damage

8/8/2019 (Permalink)

Water Heater Damage in Newberry SC - Location in Attic -

No one ever thinks about their water heater until suddenly your floors are flooded and you are trying to determine where it came from!  A leaking water heater may seem like a minor problem, but it can quickly turn into a major source of water damage in your home.  A water heater leak will not go away on its own – it will only get worse so you should not delay getting it checked.  The best way to protect your home from water damage is to install an automated emergency shut off valve to your system. This valve will stop the flow of water if a leak is detected.  A less costly alternative to contain a leak would be to install a secondary drain pan with a wet switch alarm.  Preventing water heater damage will depend on proper maintenance – Don’t neglect your water heater – check for leaks!

Water Supply Lines

7/10/2019 (Permalink)

Major water damage caused by a supply line to a toliet in Clinton SC

No one ever thinks of checking their water supply lines in their home – but here is one reason why you should! Supply line leaks can be a costly and hazardous problem.  Supply lines are a part of your water system that brings water into your plumbing appliances Ex: washer, toilet, sinks etc.  When these types of pipes have leaks or even burst it is very difficult to stop the flow of water – you must shut off the water main to the house or business. The water damage can cause foundation issues, mold problems and cause major damage to the entire living spaces within your home or business. Become familiar with the supply lines in your home – know what to look for that might indicate a potential leak. Ceiling stains, rust, unexplained wet flooring are signs of a potential problem with a supply line. The sooner you address the problem the less damage it can cause. Know SERVPRO is here to help!

Clean Your Gutters

3/4/2019 (Permalink)

Clean your Gutters!

Be sure to remove leaves and debris from your gutters on a regular basis.  Something as simple as a heavy rainfall or melting snow (not that we get much of the white stuff in South Carolina) can get backed up and cause severe and unnecessary water damage when it has no way to drain from your roof! Clogged gutters and the weight from heavy rainfall can also rot the fascia boards and pull the gutter from the roof structure causing water to enter your home and damage your ceilings, walls and attic space. Overflowing gutters saturates the ground and forms pools of water that penetrate cracks in the concrete and deteriorate the foundation which can result in water damage to basement walls. 

Check your gutters regularly - If you need us -SERVPRO of Newberry and Laurens Counties is here!

How To Begin the Insurance Claim Process in Newberry or Laurens County SC After Water Damage

11/19/2018 (Permalink)

An insurance policy is a document that lists the conditions, terms, and details of a contract between you and your insurance company. The contract can protect you by clearly outlining your obligations when you are ready to file an insurance claim in Newberry or Laurens Counties SC. On the other hand, the contract also clearly states the terms under which the policy becomes void, and the insurance company does not have to pay. Here are a few steps you can take to make sure you follow the terms of your contract.

Insurance Company Requirements

The first step in protecting your interests may be to review your insurance policy and note your legal obligations. If the pipe burst damage requires a police report, speak to law enforcement officers. Most insurance companies ask for a copy of the report if the flood or water damage is a result of:

• Burglary
• Vandalism
• Theft

The next step may be contacting your insurance company to report the insurance claim. Please note that reporting a claim and filing a claim are not the same. When you report the damage to your agent, you are notifying him or her of the damage and asking for an adjustor to review the situation.

Homeowner Insurance Obligations

Protecting your interests can also include documentation. First, contact a professional water repair and remediation service to remove the water. Ask the team to document their efforts, if possible. You may want to record the damage as well. Although your policy will probably not require you to take pictures of the damage, doing so can help you establish a solid claim. 

To begin the actual claim process, fill the claim forms out and promptly return the papers to your insurance company. Make copies for yourself in case the documents get lost in the mail.

Beginning the Legal Process

Once you fill in the insurance claim forms, you are starting a legal process that is clearly defined by the terms of your insurance policy. If you fulfill the terms of the policy, the insurance company is legally required to pay. It’s the law.

Visit http://www.SERVPROofnewberryandlaurenscounties.com for more information on water damage. 

A Picture is Worth A Thousand Words

9/15/2016 (Permalink)

More times than not, when we get a call it is our client's home or business that has been impacted by flooding or fire damage. These cases become time sensitive so that our clients' lives can return back to normal.

A year ago, there was a flooding at a local daycare. Due to the damage the children had to be dispersed to other facilities. Wee were able to get the daycare back in operating condition quickly. When asked why we work so hard the following letter explains it far better than we could:

"I attached the note and drawing my son did for me. Thanks for all the help with our situation.  Just because it is your "job" and how you make a living doesn't mean you have to take extra steps to help people, but we definitely see the work you and you guys have done. So, THANKS A MILLION!"

Happy Customers

9/13/2016 (Permalink)

SERVPRO Is the Best!

When you’ve had a plumbing disaster of epic proportions, there are only four words you want to hear. As I was about to dissolve in the three inches of standing water in my office, teary-eyed and shaking, SERVPRO of Newberry said those four words to me: “We can fix that.”

The upstairs toilet had not leaked, but spewed, through the night. The rug in the upstairs bedroom “squished” when you walked on it, and the floor was covered with water. The bedroom was directly above my office, and downstairs I discovered worse damage. It seemed to be raining from the ceiling fan, and rain was pouring from the corner. My heart sank. Old houses are hard, and we have an older home, built in 1924. The  molding around the ceiling was plaster, not wood, and it could not be replaced. The wall was plaster, too, again not easily replaced.

We called SERVPRO, fearing the worst. Still, I presented our “best case” scenario: could the house be cleaned up in a way that respected its history and the craftsmanship with which it was built. Essentially, we wanted the wall and the molding to be restored, not replaced with new materials.

Most folks would not have cared about maintaining the integrity of an old house. It would have been much easier to give us bad news, dry out the house in a couple of days, and move on. Mr. Kitchens did not choose the easy road: he listened, he researched, he monitored every day to check on how things were coming along.

We had called the plumber to fix the problem with the toilet, and the plumber said it was. After two weeks, though, Mr. Kitchens said we still had moisture in the wall. We called another plumber—and discovered the problem had not been addressed. Only SERVPRO of Newberry would have been so thorough and so caring about its customers, they would follow up and make sure our molding and our walls were protected from further damage.

SERVPRO does more than deal with plumbing disasters. They’ve also cleaned rugs for us, even eliminated pet odors and hair. “Great job,” is all I can say.

SERVPRO of Newberry knows what they’re doing. They are professionals who listen, who care, who go the extra mile to make sure the job is done promptly and beautifully. Outstanding people, outstanding work.  I would recommend SERVPRO of Newberry to anyone--even to my mother—and that means they’re the very best I know. If you want further details, feel free to call me. 803-276-6197.  

Sue Summer

24 Hour Emergency Water Damage Service

9/13/2016 (Permalink)

Title: Newberry and Laurens Counties 24 Hour Emergency Water Damage Service

Category: Water Damage

Photo Caption: SERVPRO of Newberry and Laurens Counties provides 24 hour fire and water damage restoration service in Newberry and Laurens Counties

Body:

SERVPRO of Newberry and Laurens Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803) 276-0290 or (864)833-4411

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Newberry and Laurens Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Newberry and Laurens Counties

SERVPRO of Newberry and Laurens Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.